At Urban-Fable, we understand that plans can change. Please read our cancellation policy carefully before placing an order.

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Order Cancellation

• Orders can be cancelled only before they are shipped.

• Once an order has been shipped, it cannot be cancelled.

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How to Cancel an Order

To request a cancellation, please contact us immediately with your Order ID:

📧 contact@urban-fable.com
📞 +91 70925 06948

Our support team will confirm whether your order is eligible for cancellation.

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Refund for Cancelled Orders

• If the cancellation request is approved before shipment, the full amount paid will be refunded.

• Refunds will be processed within 7–10 business days to the original payment method.

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Non-Cancellable Orders

• Orders that are already shipped or out for delivery are not eligible for cancellation.

• Customized or special orders (if applicable) cannot be cancelled once confirmed.

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Policy Updates

Urban-Fable reserves the right to modify this Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

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Contact Information

For any cancellation-related queries, please contact:

Urban-Fable
📍 No 109 (36), 2nd Floor, MTH Road,
Maligaicherry, Villivakkam, Tiruvallur,
Ambattur, Tamil Nadu, India – 600049

📞 +91 70925 06948
📧 contact@urban-fable.com