At Urban-Fable, we are committed to delivering your fashion essentials quickly and safely. Please read our shipping policy to understand how we process and ship orders.
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high order volume, processing may take additional time. Any delays will be communicated via email or phone.
Shipping Locations
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We currently ship across India.
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International shipping may be introduced in the future.
Shipping Time
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Estimated delivery time is 5–10 business days, depending on your location.
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Delivery timelines may vary due to courier service availability, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Any special offers related to free shipping will be clearly mentioned on the website.
Order Tracking
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Once your order is shipped, tracking details will be shared via email or SMS.
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You can track your order using the courier partner’s tracking link.
Incorrect Address or Failed Delivery
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Please ensure that the shipping address and contact details are accurate.
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Urban-Fable is not responsible for delays or non-delivery due to incorrect address details provided by the customer.
Damaged or Lost Packages
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If you receive a damaged product or your order is lost in transit, please contact us within 48 hours of delivery.
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We will review the issue and assist with a replacement or resolution as per our policy.
Contact Information
For any shipping-related queries, feel free to contact us:
Urban-Fable
📍 No 109 (36), 2nd Floor, MTH Road,
Maligaicherry, Villivakkam, Tiruvallur,
Ambattur, Tamil Nadu, India – 600049
📞 +91 70925 06948
📧 contact@urban-fable.com
