Privacy Policy

At Urban-Fable, operated by SCAPAFIS SOLUTION PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party gateways)

Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited and browsing behavior

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2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate order updates and support requests

• Improve website performance and user experience

• Send promotional emails (only if you opt in)

• Prevent fraud and ensure security

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3. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

• Shipping and logistics partners for order delivery

• Payment gateways for secure transaction processing

• Legal authorities if required by law

All third parties are obligated to protect your data.

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4. Payment Security

All online payments are processed through secure and encrypted payment gateways. Urban-Fable does not store or have access to your card or banking details.

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5. Cookies

We use cookies to:

• Improve site functionality

• Analyze traffic and usage

• Remember your preferences

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

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6. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

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7. Your Rights

You have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications

To exercise these rights, please contact us.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

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10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Urban-Fable
Operated by SCAPAFIS SOLUTION PRIVATE LIMITED

📍 Address:
1st floor, No.184/2, Dr Natesan Road,
Triplicane, Chennai ,Chennai,Tamil Nadu- 600005.

📞 Phone: +91 73584 24970
📧 Email: contact@urban-fable.com