At Urban-Fable, we understand that plans can change. Please read our cancellation policy carefully before placing an order.
Order Cancellation
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Orders can be cancelled only before they are shipped.
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Once an order has been shipped, it cannot be cancelled.
How to Cancel an Order
To request a cancellation, please contact us immediately with your Order ID:
📧 contact@urban-fable.com
📞 +91 70925 06948
Our support team will confirm whether your order is eligible for cancellation.
Refund for Cancelled Orders
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If the cancellation request is approved before shipment, the full amount paid will be refunded.
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Refunds will be processed within 7–10 business days to the original payment method.
Non-Cancellable Orders
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Orders that are already shipped or out for delivery are not eligible for cancellation.
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Customized or special orders (if applicable) cannot be cancelled once confirmed.
Policy Updates
Urban-Fable reserves the right to modify this Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Contact Information
For any cancellation-related queries, please contact:
Urban-Fable
📍 No 109 (36), 2nd Floor, MTH Road,
Maligaicherry, Villivakkam, Tiruvallur,
Ambattur, Tamil Nadu, India – 600049
📞 +91 70925 06948
📧 contact@urban-fable.com
