Cancellation Policy

At SCAPAFIS SOLUTION PRIVATE LIMITED, we understand that sometimes you may need to cancel an order. Please read our cancellation policy carefully before placing an order.

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Order Cancellation

• Orders can be cancelled only before they are shipped.

• Once an order has been dispatched from our warehouse, it cannot be cancelled.

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How to Cancel an Order

To request a cancellation, please contact us as soon as possible with your Order ID using the contact details below.
Cancellation requests are processed on a first-come basis.

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Refund for Cancelled Orders

• If your order is successfully cancelled before shipment, a full refund will be initiated.

• Refunds will be processed to the original payment method.

• Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

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Non-Cancellable Orders

• Orders that have already been shipped or are out for delivery cannot be cancelled.

• In such cases, please refer to our Refund & Return Policy for available options.

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Contact Us

For cancellation-related requests or queries, please contact us:

Urban-Fable
Operated by SCAPAFIS SOLUTION PRIVATE LIMITED

📍 Address:
1st floor, No.184/2, Dr Natesan Road,
Triplicane, Chennai ,Chennai,Tamil Nadu- 600005., India

📞 Phone: +91 73584 24970
📧 Email: contact@urban-fable.com